HCSS Upgrades HeavyJob for Utility Contractor Work Order Management

Heavy Construction Systems Specialists, Inc. announced the launch of an expansion to its management software – HeavyJob. The software update is made to better serve utility contractors managing high volumes of work orders.

HCSS, a provider of construction management software, has expanded the capabilities of HeavyJob for utility contractors managing work orders for blanket contracts (or MSAs). Announced at DISTRIBUTECH 2025, these improvements transform HeavyJob into the only end-to-end solution on the market for utility contractors, enabling them to efficiently capture, track, and bill unit-priced work with unprecedented speed and accuracy.

Traditionally designed with heavy civil contractors in mind, HeavyJob has launched expanded capabilities to meet the unique challenges of utility contractors who handle hundreds or thousands of work orders under blanket contracts. By introducing easy revenue and profit tracking, simplified field capture of billable units by foremen, fast bulk work order import, streamlined review of pay items and backup documents, and improved productivity tracking of crews and their billable units, HeavyJob now empowers utility contractors to seamlessly manage daily work and capture 100% of their earned revenue.

Unlike traditional bid-build projects with defined scopes, utility contractors often operate under master service agreements (MSAs) with unit-priced rates for an indefinite period, requiring them to process large volumes of repeatable, short-cycle work. Without the right tools, this complexity leads to revenue leakage, inefficiencies, and billing inaccuracies.

Utility contractors can now:

• Quickly upload thousands of work orders from a spreadsheet or via API integration, eliminating manual data entry and accelerating project setup.
• Record multiple pay items per cost code, ensuring every billable activity is accounted for and linked to the right project cost bucket. This feature streamlines field entry and approvals, making it easier to manage complex projects.
• Improve cash flow by quickly invoicing owners for completed tasks. With flexible billing options and customizable exports, you can bill according to your customers’ requirements, ensuring timely receipt of earned revenue.

Many utility contractors still rely on outdated paper-based or spreadsheet-based workflows, leading to billing errors and missed revenue opportunities. HeavyJob’s new capabilities ensure that every completed job—whether installing gas meters, replacing power poles, or burying fiber optic lines—is logged, tracked, and invoiced with supporting documentation like photos and timecards. This level of real-time visibility gives contractors a precise understanding of job costs, revenue earned, and overall profitability.