Category: loyalty
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Why Hoteliers Are Turning to AI and Augmented Reality
In today’s hospitality landscape, technology isn’t just a support function — it’s a strategic asset that’s transforming how hotel operators connect with guests and operate more efficiently. As an owner/ operator of 45 hotels across the U.S., we are witnessing an exciting evolution in hotel technology, and at the center of it all is artificial…
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11 Ways to Build Emotional Customer Bonds in 2025
The owner of a boutique realizes that not only do people come back to purchase items. They enjoy the thank-you notes written personally with orders. Loyalties are developed through establishing emotional relationships with the customers. These approaches create trust and enhance further involvement in 2025. They cause customers to feel special. There are 11 best…