Tag: Service
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Living as a Service – An Interview with Teemu Suila of Kojamo
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Naava: Nature as a Service
Entering the office of Naava feels like you’ve stepped into a forest. Naava promises to bring the nature inside and make you feel better. “My passion and mission is to improve people’s health, happiness, and performance,” says Aki Soudunsaari, the Founding Partner and CEO of Naava. Aki is a former teacher and headmaster; a behavioral…
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Run Your Service Business from Your Phone – Interview with Joe Crisara, CEO of Jobi
This is my interview with Joe Crisara, CEO of jobi. We’re discussing the company’s award-winning service contractor app and platform. Who are you and what does your company do? My name is Joe Crisara and I have over 35 years’ experience in the small service business and consulting industry. I started out as the owner of…
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Run Your Service Business from Your Phone – Interview with Joe Crisara, CEO of Jobi
This is my interview with Joe Crisara, CEO of jobi. We’re discussing the company’s award-winning service contractor app and platform. Who are you and what does your company do? My name is Joe Crisara and I have over 35 years’ experience in the small service business and consulting industry. I started out as the owner of…
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REDI: High-rise Housing and Service Hacking
When you come to Helsinki by boat, the most prominent buildings on the skyline are a few churches. In fact, the city of Helsinki has not favored high-rise buildings, until now. Several projects that will reach unprecedented heights are under construction, and I visited one of them, REDI. Meeting at REDI Living Lab Juhani Katko,…
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How to Start Service Productization in Your Design Company
If you’re running a small design firm and would like to increase your productivity, consider productizing your services. I just gave a presentation at the Business of Architecture Summit on service productization. I quoted Jorma Sipilä, a Finnish consultant, who wrote: “A service is productized when it can be licensed or its ownership can be…